NaviNet is a free, Internet-based application for providers to streamline data exchanges between their offices and Highmark. The waiver of Highmark member cost-sharing for in-network telehealth visits is effective for electrolysis amerigroup of service from March 13 international claims June 30, Please carefully read and follow the instructions contained within the individual form for submission. Health Options Provider Manual. Medical Policy Medical Policy. This partnership is instrumental in bringing a personalized care transitions approach to support Highmark's Medicare Advantage members across Pennsylvania and West Virginia. Contact Us.
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If your plan provides out-of-network benefits, those covered services are paid at the out-of-network benefit level. After you receive medical attention, your provider will file the claim. CareFirst pays all participating and preferred doctors and hospitals directly. You are only responsible for any out-of-pocket expenses non-covered services, deductibles, copayments or coinsurance. If the provider does not participate with a BCBS plan, you must pay at the time of service. However, if you visit a non-participating provider or non-participating pharmacy for service, you must submit the claim yourself.
You can submit your claim one of two ways:. To ensure you are receiving the most appropriate medication for your condition s , additional information may be required from your doctor before filling certain prescriptions. In those instances, CareFirst will work with you and your doctor to manage the process. To see whether your drug is excluded or requires prior authorization, step therapy or quantity limits, visit the Drug Search page and select your plan year to find your specific formulary.
If the drug does not meet the needs of your particular condition or is excluded from the formulary, your doctor can request an exception with a Prior Authorization Form. To ensure our members have access to safe and effective care, CareFirst reviews new developments in medical technology and new applications of existing technology for inclusion as a covered benefit.
We evaluate new and existing technologies for medical and behavioral health procedures, medications and devices through a formal review process. We also consider input from medical professionals, government agencies and published articles about scientific studies.
If you have concerns regarding a decision that adversely affect coverage, such as a denial, a reduction of benefits, or a denial of authorization for services, you may call the Member Services telephone number on the back of your member ID card. A representative can assist you with resolving the issue or initiating the appeal process.
If needed, language interpretation is available. If you would like to review the procedure for filing an appeal, visit carefirst. For a printed copy, call Member Services at the telephone number on the back of your member ID card.
In addition, many members have a right to an independent external review of any final appeal or grievance decision. Refer to your Evidence of Coverage for more specific information regarding initiating an external review, a final appeal determination or a complaint. If you need language assistance or have questions, call the Member Services telephone number on the back of your member ID card. Get a Quote. Skip Navigation. Login Register. Have questions about health insurance?
Explore our Insurance Basics pages. Need Insurance? Log In or Register. We know healthcare can be complicated. To learn more, choose a topic from the list below. Expand All Collapse All Covered benefits. All of our plans include core health benefits, including: Office visits Maternity and newborn care Prescription drugs Laboratory tests and X-rays Preventive and wellness care Dental and vision for children under age 19 Emergency services Hospitalization Behavioral health and substance use disorder Physical, speech and occupational therapy.
Common non-covered benefits. Finding a primary care provider. Finding a specialist, behavioral health or hospital resource. After office hours or emergency care. Out-of-area care and benefit coverage. How to submit a claim. You can submit your claim one of two ways: Mail your claim form To print and mail your claim form, log in to My Account, select the My Documents tab, choose Forms.
Choose the form for your type of claim and fill in the required information. Then, mail the form using the directions included. If you do not have internet access, you may request a paper claim form by calling Member Services at the telephone number on the back of your member ID card.
Submit your claim form online CareFirst also offers online claims submission for medical, dental and behavioral health claims. From your computer or mobile device, log in to My Account and select Claims. Enter the requested information, upload the required documents and submit. The cost varies depending on your insurance benefits, but the cost will always be visible before you accept or begin a session. As a parent, family member or caregiver to a child receiving behavioral health services, it can get overwhelming.
A behavioral healthcare coordinator can be an advocate for you and your child. Understand the signs of many common mental health conditions like anxiety, depression or addiction, and learn how you can get help.
You are not alone. Use these resources to find help for yourself, a family member or friend. Sharecare Log in to the Sharecare app for guided meditation and other stress management tools.
Skip Navigation. Login Register. Have questions about health insurance? Explore our Insurance Basics pages. Need Insurance? Log In or Register.
Expand All Collapse All. Acupuncture, bariatric surgery, cosmetic surgery, dental care adult , hearing aids, infertility treatment, long-term care, private-duty nursing, routine foot care, and weight loss programs.
To use the Find a Doctor tool, log in or select the Guest option. Enter your zip code and then select a network. Choose All Plans, then Medical from the drop down list. You will then see an option to search Primary Care Providers. This tool will show you primary care physicians who are in-network for CareFirst's Blue Cross Blue Shield coverage, with their specialty, whether they are accepting new patients, what languages they speak, where they went to medical school, and their practice address and phone number.
Learn more about selecting a doctor. Members may seek specialty care and behavioral healthcare from in-network or out-of-network providers. Be sure to talk with your primary care provider about your preferences.
Depending on your plan, you may need a referral from your primary care provider in order to access specialty care. Refer to your member benefit booklet for details. Members can log in to My Account to find participating in-network providers and facilities with the Find a Doctor tool.
Certain nonemergency hospital and other medical services require preapproval from CareFirst. Customer Service can assist you with the directory or help you locate a practitioner or facility within a specific geographic area. Video Visit doctors are U. HMO and POS plans: When you see an out-of-area participating BlueCross BlueShield doctor or hospital for emergency or urgent care, you only pay out-of-pocket expenses, like a copayment.
Your provider files the claim, which is paid at the in-network level. If your plan provides out-of-network benefits, those covered services are paid at the out-of-network benefit level. After you receive medical attention, your provider will file the claim. CareFirst pays all participating and preferred doctors and hospitals directly. You are only responsible for any out-of-pocket expenses non-covered services, deductibles, copayments or coinsurance.
If the provider does not participate with a BCBS plan, you must pay at the time of service. However, if you visit a non-participating provider or non-participating pharmacy for service, you must submit the claim yourself.
You can submit your claim one of two ways:. To ensure you are receiving the most appropriate medication for your condition s , additional information may be required from your doctor before filling certain prescriptions. In those instances, CareFirst will work with you and your doctor to manage the process. To see whether your drug is excluded or requires prior authorization, step therapy or quantity limits, visit the Drug Search page and select your plan year to find your specific formulary.
If the drug does not meet the needs of your particular condition or is excluded from the formulary, your doctor can request an exception with a Prior Authorization Form. To ensure our members have access to safe and effective care, CareFirst reviews new developments in medical technology and new applications of existing technology for inclusion as a covered benefit. We evaluate new and existing technologies for medical and behavioral health procedures, medications and devices through a formal review process.
We also consider input from medical professionals, government agencies and published articles about scientific studies. If you have concerns regarding a decision that adversely affect coverage, such as a denial, a reduction of benefits, or a denial of authorization for services, you may call the Member Services telephone number on the back of your member ID card.
A representative can assist you with resolving the issue or initiating the appeal process. If needed, language interpretation is available. If you would like to review the procedure for filing an appeal, visit carefirst. For a printed copy, call Member Services at the telephone number on the back of your member ID card. In addition, many members have a right to an independent external review of any final appeal or grievance decision.
Refer to your Evidence of Coverage for more specific information regarding initiating an external review, a final appeal determination or a complaint. If you need language assistance or have questions, call the Member Services telephone number on the back of your member ID card.
Get a Quote. Skip Navigation. Login Register. Have questions about health insurance? Explore our Insurance Basics pages. Need Insurance? Talk to a licensed psychologist or therapist from the privacy of home. These professionals are available from 7 a. ET, seven days a week. The cost varies depending on your insurance benefits, but the cost will always be visible before you accept or begin a session.
As a parent, family member or caregiver to a child receiving behavioral health services, it can get overwhelming. A behavioral healthcare coordinator can be an advocate for you and your child. Understand the signs of many common mental health conditions like anxiety, depression or addiction, and learn how you can get help. You are not alone.
Use these resources to find help for yourself, a family member or friend. Sharecare Log in to the Sharecare app for guided meditation and other stress management tools. Skip Navigation. Login Register.
Have questions about health insurance?
WebDue to an upgrade to the CareFirst Employer Portal, on 1/6/, your current password will need to be reset using the "Forgot Password" link on the login page. BlueChoice (HMO) BlueChoice Opt-Out Open Access: BlueChoice Opt-Out Plus: BluePreferred: International Claim Form. View Form (applies to all plans) EOI Form. EOI Form update. WebThen, mail the form using the directions included. If you do not have internet access, you may request a paper claim form by calling Member Services at the telephone number on the back of your member ID card. Submit your claim form online CareFirst also offers online claims submission for medical, dental and behavioral health claims. WebIn Virginia, CareFirst BlueCross BlueShield, CareFirst MedPlus, and CareFirst Diversified Benefits are the business names of First Care, Inc. of Maryland (used in VA by: First .